Contact Us
Global Region Sales Offices:
Europe and Africa
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Americas
Call Toll Free Globally
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Pacifica and Asia
Call Toll Free Globally
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Middle East
Call Toll Free Globally
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Technical Support:
How To Contact Technical Support
Our Technical Support Website is available 24/7 with Live Chat support, User Forums, Blogs and Frequently Asked Question lists by product type and installation. For all Post Sales Technical Support users are required to fill out the support form located here: Support Form Link
How Requests Are Logged and Tracked
For each specific technical support request, we create a technical support case and assign it a case number. If you call with several different issues, we may create different case numbers to track each issue. Be sure to make a note of the case number and provide it on any subsequent contacts regarding the case. Our User Support Portal will track all these tickets and status for you as technications and engineers correspond to rapidly solve your issues. Closed tickets are achived for your reference.
Technical Support Portal:
This portal is for Product Documentation, FAQ list, Datasheets and Product Announcements. support.ethernetextender.com Please use this link as your first source for help as it contains an online
knowledgebase of articles, documentation, FAQ's and other problem-solving resources. This web-based support resource provides the quickest solution to the most common technical support issues.
Global Region Distribution Partners:
Europe and Africa
|
Americas
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Pacifica and Asia
|
Middle East
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