Ethernet Extension Experts - World's Most Popular Ethernet Extender and Ethernet DSLAM

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Technical Support:

How To Contact Technical Support

Our Technical Support Website is available 24/7 with Live Chat support, User Forums, Blogs and Frequently Asked Question lists by product type and installation.   For all Post Sales Technical Support users are required to fill out the support form located here:        Support Form Link

How Requests Are Logged and Tracked

For each specific technical support request, we create a technical support case and assign it a case number. If you call with several different issues, we may create different case numbers to track each issue. Be sure to make a note of the case number and provide it on any subsequent contacts regarding the case. Our User Support Portal will track all these tickets and status for you as technications and engineers correspond to rapidly solve your issues. Closed tickets are achived for your reference.

Technical Support Portal:

This portal is for Product Documentation, FAQ list, Datasheets and Product Announcements. Please use this link as your first source for help as it contains an online knowledgebase of articles, documentation, FAQ's and other problem-solving resources. This web-based support resource provides the quickest solution to the most common technical support issues.

Global Region Sales Offices:

Europe and Africa

+31 492-547447 or +44 1908 560200
+44 1908 565533 fax


888 309-0910 or 1 702 924-0402
866 389-8605 or 1 702 800-2711 fax

Pacifica and Asia

+1300 78 1224 or +1702 924-0402
+1 (702) 800-2711 fax

Middle East

+966 3 8642967 or +91 95 9528-6683
+1 (702) 800-2711 fax