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From Ethernet Extension Experts Support
Ethernet Extension Experts Support Portal
Contents |
[edit] Welcome to the Ethernet Extension Experts Portal
This site serves as a public reference and repository for all Enable-IT product related documentation and frequently asked questions. For other company related information, please visit http://www.ethernetextender.com or http://www.enableit.com
[edit] Contact Our Support Team
Please see the Ethernet Extender Experts Contact Us page for information on reaching our Customer Service and Technical Assistance Center.
| Support Website: | http://www.ethernetextender.com/support - Product Documentation, FAQ list, Datasheets and Product Announcements. |
|---|---|
| E-Mail Support: | Send email to: support@enableit.com For existing customers requiring assistance troubleshooting an existing installation you are required to complete and submit the online form at http://www.ethernetextender.com/support/support_overview.php. |
| Telephone Support: | Our operations are 24hr for our global customers and you can reach our dedicated Call Center anytime toll free by clicking this link Call Toll Free Our dedicated support phone number for US Costumers is (888) 309-0910. International customers can reach support by calling +1(702) 952-9416. |
| Hours of Operation: | Each Global Regional Office has Standard Office Hours Monday through Friday 8:00 a.m. to 5:00 p.m. and our Ethernet Extender Experts Customer Service Call Center is available with live operators 24 hours per day, 7 days a week. |
| Outside Standard Office Hours: | Requests for technical support outside regular standard hours will be received by our 24/7 support staff, case established and prioritized. A Ethernet Extender Experts engineer will be paged with request to contact you as soon as possible. Cases are typically answered the same day. |
[edit] Ethernet Extension Experts Support Site Documentation
- Product User Manuals
- Product Datasheets
- Frequently Asked Questions
- Technical White Papers
- Technical Assistance Center Information
- RMA & Unit Repair Requests
- 30-Day Money Back Refund Policy
- Glossary
- Wireless Software Tools
[edit] Announcements
[edit] Enable-IT 820 Super PoE Ethernet Extender Kit - Jan 2008
Ethernet Extension Experts is pleased to announce the availability of the worlds first Ethernet Extender with built in Power Over Ethernet support.
The Enable-IT™ 820 Single-Line Ethernet Extenders are the worlds only extender to combine Voice, Ethernet and PoE all into one simple solution. These elegant units are ideal for installing any WiFi Wireless Access Point, Security camera or other PoE powered equipment. They solve the high costs associated with stretching your backbone with traditional fiber or a series of hubs/repeaters and power requirements for your equipment.
For detailed information on this unique product, please see http://www.ethernetextender.com/ethernet%20extenders/820.php
[edit] Enable-IT 860 100Mbps Full Duplex Ethernet Extender Kit - Mar 2008
Ethernet Extension Experts is pleased to announce the availability of the worlds fastest Ethernet Extender kit.
The Enable-IT™ 860 Single-Line Ethernet Extenders are the worlds fastest Ethernet Extension Kit on the marketplace today.
For detailed information on this unique product, please see http://www.ethernetextender.com/ethernet%20extenders/860.php
[edit] Enable-IT 865 100Mbps Full Duplex & PoE Ethernet Extender Kit - Aug 2008
Ethernet Extension Experts is pleased to announce the upcoming availability of the worlds fastest Ethernet Extender kit with built in Power Over Ethernet.
The Enable-IT™ 865 Single-Line Ethernet Extenders are the worlds fastest Ethernet Extension Kit on the marketplace today.
Stay tuned for upcoming product availability announcement and product page details.
